Returns & Exchanges
At Anna van Thull, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, you may return or exchange items within 30 days of delivery provided they are in their original, unworn condition with all tags attached.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the items in their original packaging and include the printed return slip to ensure your request is processed accurately.
Ship the Items
Affix the prepaid shipping label provided in your portal request and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing